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Details of Services: Administrative Marketing Operational
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Services offered
to Hospitals for Medical Tourism
We
offer to you a Medical Tourism Services and Support Agency in London
that would represent our staff to your clients as your staff
and carry out almost all activities that you desire of a branch office.
Our USP is to not just to represent you for routine clerical matters but
also support you in marketing, medical tourism and patient support
activities. This is a local government-friendly 'Reverse BPO' that is a
win-win, for you and your patients. You ensure a very high ROI not just
in financial terms but also in visibility and PR. The basic monthly
membership (see details further in this document), will generally be
adequate for most requirements; however you can easily buy extra hours
of service in case you need to expand activities rapidly. Over and above
this, we offer a bouquet of premium services (our USP) that can be hand
picked whenever you want, as per your requirement, in some cases with as
less as a 24 hour notice. These extra and premium services would be
pay-per–use and therefore put YOU in the driver's seat. You
decide when you need the service and exactly how much you
need.
The pricing policy is extremely transparent and you are charged only
for the services you use, whether it is used once a day or once a
year! Here is an example, imagine an important presentation that has to
be done at short notice, but perhaps just 2 to 4 times a year – why be
on tenterhooks and maintain an office the whole year when we can do it
for you, when ever you want it and you pay only for the actual
hours spent for the activity!
Headed
by a
Healthcare Informatician, administrator and clinician with more than 25
years of experience and a professional UK support staff we will
represent and support you in the following (Basic and premium services):
Why
Medical Tourism? << more
As
quality healthcare comes of age, Medical Tourism is fast becoming
popular in Asia and the Gulf. While Asia has taken an early lead,
Hospitals in the Gulf are recent contenders.
To
help you practice holistic Medical Tourism our office can carry out the
following activities:
-
Be a representative
of your Hospital
-
Make presentations
and carry out meetings on behalf of your Hospital
-
Meet with clients in
London and other cities in the UK to deliver your sales pitch
-
Carry out
Presentations, talks and publicity activities for your Hospital, to
important clients of yours, with a special focus on Medical Tourism.
-
Educate, discuss and
negotiate with the patient as per your laid down parameters
-
Support the patient
in his journey to your hospital and back.
-
Ensure availability
of clinical documentation online.
-
Set up and run your
hospital's Publicity stall at UK Trade Fairs, meetings, symposiums,
etc.
-
Carry out other
functionality as required by you/your Hospital.
Details
of our Bouquet of Services
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Administrative and Marketing:
-
Be a representative
of your Hospital
-
We will maintain
for you, a reasonable number of hard copy brochures, documents,
demos, presentations and other marketing material that you provide
to us, to hand over to prospective clients that approach us or are
sent to us by you. This would be done strictly as per instructions
provided by you. Details/feedback of the client will be emailed
back to you in a format supplied by you.
-
Provide an
impressive Plaque at the office reception with your Logo and
company address in London. This address can be used on all your
office stationery.
-
Provide in the
office your own (London)
telephone number which will be answered professionally in your
hospital's name. Relevant messages can be accepted and sent to you
via email. This telephone number can be used on all your office
stationery.
-
Use your
designated hospital emails for the
London
office to receive emails and forward them to you for actioning.
-
Replies received
by email can be, if required by you, printed in hard copies and
posted to UK addresses. The letters can be signed by our manager
if so instructed and authorized by you.
-
Our manager will
carry and distribute your business card (provided by you) showing
him as your official representative. The designation will be
decided by you.
-
Your hospital's
Postal mail received at our address will be scanned and emailed to
you for action.
-
Make presentations
and carry out meetings
on behalf of your Hospital
-
A senior resource will
meet with and make presentations to clients that you have asked to
visit our office. Depending on the size of the group an
appropriate conference room will be properly labeled with your
Hospital's logo and used. The meeting will be carried out as per
your instructions and where necessary a TCon can be arranged. On
close of the meeting you will be provide a MOM and our impressions
of the client.
-
Meet with clients
in London and other cities in the UK to deliver your sales pitch
-
A senior resource will
meet with and make presentations to clients that you have
selected, any where in the UK, and provide a MOM and our
impressions of the client.
-
Set up a stall and
publicise your Hospital at UK Trade Fairs, meetings, symposiums,
etc.
-
Operations:
-
Support you in
Medical tourism processes
-
Call up
prospective patients based on details provided by you
-
Educate the
patient at our office or optionally at his home/office
-
Advice the
patient on his visit to our office on the medical procedures
available and costs there of, if so required by your hospital
-
Receive clients
and scan/ capture documents
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Update documents
on our EMR application that will be available to you
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Meet with the
patient / his clinician to capture information as per requirements
of your hospital
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Accompany (if
required) patient to the airport/ pick up
-
from the airport
and update EMR, if required
-
Carry out other
functionality as required by you/your hospital
For details email
 We give you the freedom to focus on what you do best - run your
business while we take care of the day to day hassles of running an
office.
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